This is an allegedly true story from the WordPerfect help line. Needless to say the help desk employee was fired; however, he/she is currently suing the WordPerfect organization for “Termination without Cause”.
Actual dialogue of a former Wordperfect Customer Support employee:
“Ridge Hall computer assistant; may I help you?”
“Yes, I need help … I’m having trouble with my computer.”
“What sort of trouble?”
“Well, I was just typing along, and all of a sudden the words went away.”
“Hmm. So what does your screen look like now?”
“It’s blank; it won’t accept anything when I type.”
“Are you still in WordPerfect, or did you get out?”
“How do I tell?”
“Can you see the C: prompt on the screen?”
“What’s a sea-prompt?”
“Never mind. Can you move the cursor around on the screen?”
“There isn’t any cursor: I told you, it won’t accept anything I type.”
“Does your monitor have a power indicator?”
“What’s a monitor?”
“It’s the thing with the screen on it that looks like a TV. Does it have a
little light that tells you when it’s on?”
“I don’t know.”
“Well, then look on the back of the monitor and find where the power cord goes into it. Can you see that?”
“Yes, I think so.”
“Great. Follow the cord to the plug, and tell me if it’s plugged into the wall.”
“…….Yes, it is.”
“When you were behind the monitor, did you notice that there were two cables plugged into the back of it, not just one?”
“Well, there are. I need you to look back there again and find the other cable.”
“……. Okay, here it is.”
“Follow it for me, and tell me if it’s plugged securely into the back of your computer.”
“I can’t reach.”
“Uh huh. Well, can you see if it is?”
“Even if you maybe put your knee on something and lean way over?”
“Oh, it’s not because I don’t have the right angle – it’s because it’s dark.”
“Yes -the office light is off, and the only light I have is coming in from the window.”
“Well, turn on the office light then.”
“No? Why not?”
“Because there’s a power outage.”
“A power… A power outage? Aha, Okay, we’ve got it licked now. Do you still have the boxes and manuals and packing stuff your computer came in?”
“Well, yes, I keep them in the closet.”
“Good. Go get them, and unplug your system and pack it up just like it was when you got it. Then take it back to the store you bought it from.”
“Really? Is it that bad?”
“Yes, I’m afraid it is.”
“Well, all right then, I suppose. What do I tell them?”
“Tell them you’re too stupid to own a computer.”
Some really good jokes!
Growing up on a dairy farm in southeastern Indiana, Gary traveled very little until midlife, when the opportunity became available to him.
Grabbing his camera and a bag full of equipment, he began his vision quest traveling to most areas of the United States and several countries abroad.
Along the way he collected several thousand photographs that he wants to share with everyone.
Gary decided the best way to accomplish his goal was to publish photo documentaries on the various areas of the world he has visited.
What will follow will be several photography books, who knows how many will wind up in his collection.
To contact Gary: